Reducing Restaurant Risks
An industry with small profit margins can’t afford big risks or big expenses. Restaurants and bars can protect themselves from: (1) losing their alcohol license (2) lawsuits (3) high insurance costs by having their employees trained in safe alcohol service – training every employee who sees a customer. Here are steps to protect your business.
- Have standard incident report sheets.
- Make sure employees know to use those sheets for incidents such as confiscated IDs, guests who get sick, incidents of violence and intoxication.
- Train all employees (valets to busboys to servers) to recognize intoxication.
- Train all servers on safe alcohol service.
Servers need to know the alcohol content of drinks and how to calculate how much a person is taking in. They also need to know when and how to stop alcohol service and how to deal with unruly customers.
It’s a matter of safety for the restaurant or bar and for the community. No business wants to be sued over disability or loss of life.
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This entry was posted on July 13, 2011 at 8:55 pm and is filed under Uncategorized. You can subscribe via RSS 2.0 feed to this post's comments.
Tags: alcohol, alcohol licenses, bars, lawsuits, restaurants, risk, servers
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